DMLink data deletion instructions

You can delete your DMLink data in three ways: in the app, through Meta, or by email.

1. In the app

1. Open DMLink.
2. Go to Settings → Delete my account.
3. Confirm. Your data is deleted right away.

2. Through Meta

Remove DMLink’s access:

1. Open Meta Business Settings.
2. Go to Integrations → Connected apps.
3. Choose DMLink and select Remove.

Once access is removed, the access token becomes invalid and your account is set to inactive in DMLink. DMLink can no longer read comments or send messages for you.

Send a data deletion request: if you send a data deletion request for DMLink through Meta, Meta passes it to us and we delete your data. You get a confirmation code and can follow the status of your request with it.

3. By email

Write “delete my data” to info@rilotti.com and include the Instagram username you connected to DMLink. Once we have confirmed it’s you, we delete your data within 30 days at most and let you know.

What gets deleted

• Your DMLink account and email address
• Your access token
• All of your rules (keywords, message texts, links)
• Delivery records and statistics
• Technical counters and notification records

After deletion, DMLink can no longer send messages on your behalf. Messages that were already sent stay in the recipients’ Instagram inboxes. DMLink cannot delete those, because Instagram stores them.

Questions? Write to info@rilotti.com. See the privacy policy for details.